Delivery Guarantee
We guarantee delivery to the addresses you provide. Before you order, please verify addresses and the availability of your recipient. If we encounter an error such as an incorrect address, failed delivery attempt or weather delays, we will be unable to guarantee a specific delivery date. If you have questions, please call us at xxxxxxxxxxx.

Delivery Dates
In some cases, Our delivery team expedites deliveries, so your gift will arrive on or before the specified delivery date. If you would like to choose a specific delivery date, please choose before two days.

Incorrect Addresses/Reroutes
If your order requires a change in address by the shipping carrier, please call us immediately. If your order is already with driver, you will be charged a 2 KD rerouting fee.

We require delivery signatures. However our delivery carriers may require signatures for certain types of deliveries, including those to apartments or offices.

Failed Delivery Attempts
If a signature is required by an office, apartment building or other address, Delivery carriers will attempt to deliver up to three times. After the third attempt, the gift will be returned to The Saray Perfumes Co. Failed delivery attempts do not qualify for replacements or refunds. If your order does not arrive as expected, please call customer service at xxxxxxxxxx

International shipping
Is accepted based on the country Saray Perfumes Co. operate in.

Billing Payment Terms and Conditions
We accept K-NET, VISA, MasterCard as forms of payment.  We bill for the entire order at the time of purchase.