Introduction

Welcome to Sarayperfumes.com. These are the terms and conditions governing your access to and use of the website Sarayperfumes.com and its related sub-domains, sites, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Saray Perfumes Co. ("we", "us" or "Sarayperfumes.com") in relation to your use of the Site (the "User Agreement"). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and Sarayperfumes.com's Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Sarayperfumes.com. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

Your Account and Registration Obligations

When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.

On becoming a member of the Site, you agree:

You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify Sarayperfumes.com of any unauthorized use of your password or account or any other breach of security. In no event will Sarayperfumes.com be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person's account at any time, without the express permission of the account holder. You agree to reimburse Sarayperfumes.com for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you authorized such access.

You will provide true, accurate, current and complete information about yourself as prompted by Sarayperfumes.com's registration form (the "Registration Data").

You will not include:

(i) any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word "Saray Perfumes" in your registration user ID.

Your store name shall not include the word "Saray Perfumes".

You will treat any other member's information provided to you (in accordance with these terms of use and the information on the Site) by Sarayperfumes.com or any other user as confidential.

You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Sarayperfumes.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Sarayperfumes.com under this User Agreement or at law, Sarayperfumes.com has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.

Sarayperfumes.com may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person's authority to act on your behalf. You agree to provide any information and/or documentation to Sarayperfumes.com upon such requests. You acknowledge and agree that if you do not, Sarayperfumes.com without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

Electronic Communications

You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Sarayperfumes.com requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

Amendments to this User Agreement

You acknowledge and agree that Sarayperfumes.com shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that Sarayperfumes.com at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

Fees and Services

Sarayperfumes.com is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale and purchase of items between end-user sellers and buyers.

Membership on the Site is free. Sarayperfumes.com does not charge any fee for browsing, bidding and buying listed items on the Site. Sarayperfumes.com charges transaction fees to all sellers when their item is successfully sold on the Site, listing fees for classifieds and special listing fees to sellers who use the special listing feature for listing their items.

Sellers must pay all fees due and payable to Sarayperfumes.com after a successful sale and in the case that a buyer does not complete the transaction, the seller may seek a refund of the relevant transaction fees from Sarayperfumes.com by submitting an online no-sale claim.

Before you list an item for sale through the Site, we request you to review the fees that you will be charged based on our Fees & Credit Policy which we may amend from time to time with immediate effect by posting the changes on the Site.

Sarayperfumes.com may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site.

Unless otherwise stated, all fees shall be quoted in your country's currency. You must pay all fees payable to Sarayperfumes.com (and any applicable taxes or charges) within 30 days of the date of any invoice to you from Sarayperfumes.com with a valid payment method as set out in our Fees & Credit Policy .

In case of non-payment of fees and/or any applicable taxes and charges by you to Sarayperfumes.com, without prejudice to any other rights and remedies of Sarayperfumes.com under this User Agreement or at law, Sarayperfumes.com without liability reserves the right to:

issue you with a warning regarding the non-payment in question.

temporarily or indefinitely suspend, limit or withdraw your access to the Site and/or your membership, if you fail to make the outstanding payment within 7 calendar days of Sarayperfumes.com issuing a warning to you.

Sarayperfumes.com also reserves the right to take any necessary steps including legal action in case of non-payment of fees by you to Sarayperfumes.com

Invoice you for a fixed late payment fee (as set out in our Fees and Credit Policy from time to time).

Take any steps Sarayperfumes.com considers necessary including without limitation legal action for recovery of the outstanding fees and/or any applicable taxes and charges.

Your Information

You grant Sarayperfumes.com a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use any information or material, personal or otherwise, that you provide to us or other users of the Site and/or post on the Site in the registration, bidding, buying, listing or selling process, in the feedback area or through any e-mail or by way of any other feature or use of the Site (the "Information") for the purposes of operating and promoting the Site in accordance with this User Agreement and the Privacy Policy . You are solely responsible for the Information, and we act as a passive conduit for your online distribution and publication of the Information.

Use of the Site

While using the Site, you will not:

post Information or content or list items in an inappropriate category or areas on our Site;

post items you do not have a right to link to or include;

post items that are concurrently listed for sale on a website other than the Site;

post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libellous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment;

post comments, questions or answers that are not factual in nature including without limitation make any racist comments, use profanity, abuse another user, disrespect another's culture or make any other derogatory or inappropriate comments;

post Information or items which infringe any third party's intellectual property rights, other proprietary rights or right to privacy;

post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent;

post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest;

post any Information or content or list items which may (in our sole discretion) be considered culturally or religiously offensive in any way;

post any Information or content or list items which (in our sole discretion) may not be considered to be in compliance with general Islamic Shariah law, rules, morals, values, ethics and traditions;

post Information or content or list items which may (in our sole discretion) threaten national security;

post Information or content or list items which may (in our sole discretion) constitute or be considered to promote gambling;

use "keyword spamming" in listing items for sale (when you place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing);

fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description or related matters after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity;

fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;

attempt to conclude transactions relating to an auction or offer for sale on the Site (including by cancelling an auction or offer of sale) outside of the Site;

use contacts made by buying or selling on the Site to solicit (including by email or otherwise) sales on other items directly and/or from another website;

claim an item was not sold when in Sarayperfumes.com's sole discretion the item was sold in accordance with this User Agreement and the Site's policies;

manipulate or attempt to manipulate the Site in any way including the prices of any item or services on the Site (either alone or in conjunction with other users);

circumvent or manipulate our fee structure, the billing process, or fees owed to Sarayperfumes.com;

take any action that may undermine the Site's feedback and ratings systems (including but not limited to the display, import or export of feedback information off the Site or use of such information for purposes unrelated to Sarayperfumes.com);

transfer your Site account (including feedback) and username to another party without our consent;

distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;

distribute viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming technologies that may harm the Site, or the interests or property of the Site's users;

create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;

take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;

interfere or attempt to interfere with the proper working of the Site;

attempt to take over another user's account or carry out any hacking or phishing of the Site or user accounts and related features;

export or re-export any Site tools except in compliance with the export control laws of any relevant jurisdictions;

copy, modify, or distribute any content from the Site or otherwise infringe the Site's copyright material and/or trademarks in any way;

violate any laws, rules, regulations, guidelines, third party rights or our policies;

abuse Sarayperfumes.com's Shipping Policy , MyWallet Policy , Listing Policy , or any of Sarayperfumes.com's other policies or terms and conditions posted on the Site from time to time;

directly or indirectly, offer, attempt to offer, trade in, attempt to trade in, or include descriptions or links to any of the following items:

securities, including shares, bonds, debentures, or any other financial instruments or assets of any description;

antiquities and art treasures as defined in applicable laws pertaining to antiquities and national treasures;

any items identical to other items you have up for auction but which are priced lower than your other items' price, the reserve price of such other item / minimum bid amount;

you are the sole and exclusive legal and beneficial owner of all items of any description that you wish to offer for sale on the Site and you have complete right, title and authority to deal in and offer for sale such items;

you will inform Sarayperfumes.com of any postings, items or transactions which appear to be in violation of this User Agreement;

you shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site;

information you provide on the Site in respect of items you wish to sell shall be as accurate as reasonably possible;

 

Saray Perfumes Co. is not responsible of any health effects that may accrue and claimed by buyer from any products in sold.

you will not disclose your contact details including but not limited to phone numbers, addresses, or email addresses in the bidding, buying or listing processes, or anywhere on the Site including the feedback area, discussion forum or through any e-mail feature of the Site intended to bypass use of Sarayperfumes.com;

Copyright

All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Sarayperfumes.com, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Sarayperfumes.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Trademarks

"Sarayperfumes.com" and related logos, and other words and logos on the Site (including without limitation "MyWallet" and "Saray SafePay") are either unregistered trademarks or registered trademarks of Sarayperfumes.com and are protected by international trademark and other intellectual property rights and laws. Sarayperfumes.com's trademarks may not be used in connection with any product or service that is not Sarayperfumes.com's nor in any manner that disparages or discredits Sarayperfumes.com. All other trademarks not owned by Sarayperfumes.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sarayperfumes.com.

Buyer Protection

Sarayperfumes.com has a "Buyer Protection Program" which seeks to assist buyers to ensure their purchase is protected against fraud by any sellers on the Site. If a buyer has purchased an item by way of any of the Saray SafePay processes and never received it or received an item worth significantly less in value compared to what was described by the seller, the buyer may seek protection under the Buyer Protection Program. The Buyer Protection Program involves reimbursement by Sarayperfumes.com to the buyer of the value of the item only. To be eligible under the Buyer Protection Program a buyer needs to file a complaint with Sarayperfumes.com within 48 hours of receiving (or not receiving) the relevant item. Sarayperfumes.com will investigate the matter and if it has been determined (by Sarayperfumes.com in its sole discretion) that the seller has intentionally defrauded the buyer in relation to the item for which Sarayperfumes.com has reimbursed the buyer, Sarayperfumes.com may limit, suspend or withdraw the seller's access to the Site and/or the seller's membership and Sarayperfumes.com may charge the seller for Sarayperfumes.com's costs in reimbursing the buyer and for any handling and shipping (in accordance with the Fees & Credit Policy. Sarayperfumes.com reserves the right to take such further steps as it considers necessary including without limitation legal action. You acknowledge and agree that if any item returned to Sarayperfumes.com by a buyer is illegal or otherwise unlawful that Sarayperfumes.com may in its sole discretion destroy the item or take any other steps as it considers necessary.

 

Shipping fees for returned Items :

Return item due to Seller's Fault (Item is not as described – item defective ... etc.)

If the buyer claimed Within the 15 Days of the date of delivery

-Saray pays the Delivery Shipment Fees

-Saray Pays the Return Shipment Fees

-In case the submitted return request by customer is not approved by Saray and the customer rejected to receive back the unit, Saray has the right after 60 days from customer’s rejection date to dispose the item.

If the buyer claimed after the 15 Days of the date of delivery ( *Only if returned approved )

-Buyer pays the Delivery Shipment Fees

-Seller Pays the Return Shipment Fees

-In case the submitted return request by customer is not approved by Saray and the customer rejected to receive back the unit, Saray has the right after 60 days from customer’s rejection date to dispose the item.

Return item due to Buyer's Fault (* Item in the original state & condition when purchased and received.)

If the buyer claimed within the 15 Days of the date of delivery.

-Saray pays the Delivery Shipment Fees

-Saray Pays the Return Shipment Fees

If the buyer claimed after the 15 Days of the date of delivery (* Only if returned approved )

-Buyer pays the Delivery Shipment Fees

-Buyer Pays the Return Shipment Fees

Users shall independently agree upon the manner and terms and conditions of delivery, payment, and insurance as between each other and Sarayperfumes.com holds no responsibility in respect of such arrangements.

Sarayperfumes.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Sarayperfumes.com may at any time at its sole discretion reinstate suspended users. A user that has been indefinitely suspended or had their membership withdrawn may not register or attempt to register with Sarayperfumes.com or use the Site in any manner whatsoever until such time that such user is reinstated by Sarayperfumes.com. Notwithstanding the foregoing, if you breach this User Agreement Sarayperfumes.com reserves the right to recover any amounts due and owing by you to Sarayperfumes.com or any losses and damages caused by you to Sarayperfumes.com and to take such steps including legal action and/or the initiation of criminal proceedings against you as Sarayperfumes.com in its sole discretion deems necessary. Our failure to act with respect to a breach by you or others does not constitute a waiver of Sarayperfumes.com's right to take any actions with respect to that, or subsequent or similar breaches. Sarayperfumes.com does not guarantee that it will take action against all breaches that there may be of this User Agreement.

 

Governing Law

This User Agreement is governed by, and construed in accordance with, KUWAIT law or the country Sarayperfumes.com operate in. This clause will survive any expiry or cancellation of this User Agreement for any reason.

 

Product

All products as depicted on this website (as may be varied from time to time) are available for local delivery only.

Orders / Payment

During the order process, you will be required to provide us with your complete personal details, including accurate address, together with those of the intended recipient and all necessary payment details.

By clicking on the 'SUBMIT ORDER' button at the end of the order process, you are consenting to be bound by our Terms and Conditions contained in these Terms and Conditions and appearing anywhere on website.

Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

Delivery

. Except where stated, Standard Delivery is next day, and, certain locations, will be charged at a higher amount than the standard delivery charge.

. Your intended delivery date will be confirmed in your email order confirmation.

. To avoid problems or delays with delivery, please ensure that you have included the full and accurate address details, of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, wedding events, and other business locations, the signature of any person authorized to accept delivery on behalf of the organization shall be accepted as proof of delivery to your chosen recipient.

Please note that the Sarayperfumes.com is only responsible for facilitating the delivery to the address you quote, we regret that where the goods have been correctly delivered we cannot accept responsibility if the intended recipient has moved, or lives elsewhere, and the actual receiver refuses or fails to return item(s).

Where the delivery driver is unable to find someone to accept delivery, you will be notified immediately.

In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide at the time of placing your order.

Before placing your order, please review Terms & Conditions.

 

Cancellation

Orders may be amended or cancelled up to 3 working days before the intended delivery date.

To amend or cancel your order, please contact the intended shop telephone number(s) appearing at the bottom of your receipt.

Orders may not cancel on or after the requested order delivery date.

 

Sarayperfumes.com Contact details

In the event that you are not satisfied with your order, any complaints should be addressed in the first instance to by email.

info@sarayperfumes.com

 

We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.

Your purchase will be deemed to have occurred in the State of Kuwait. These Terms and Conditions shall be governed by and construed in accordance with Kuwaiti Law and the parties agree to submit to the exclusive jurisdiction of the State of Kuwait courts.

 

Copyright

 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.